Hotel Café Royal • Forbes Five-Star & LQA Luxury Hospitality Coach
Forbes Five-Star & LQA Standards
VIP Arrival, Surname Etiquette & Emotional Intelligence
Hotel Department SOPs & Compliance
Suites, Front Office, Grill Room, Akasha Spa & COSHH
30-Language Luxury Hotel English
Spoken Guest Dialogue, 14 Allergens & Service Recovery
Forbes Modules & Staff Passport
Accredited Certificates, UK Worker Rights & Progression
Forbes Five-Star Standards · LQA Benchmarks · Hospitality CEFR A1–C2 · Live Hotel Management Reporting