Plain-language guidance for EU nationals (Romania, Poland, Bulgaria & EU-27), Syrian & refugee communities, and multicultural hotel workers — with interactive citizenship tests and voice coaching in your language.
Lucy provides educational guidance only. For immigration advice, medical treatment or legal matters, always consult a qualified professional or official government services (gov.uk).
Clear, plain-language rules for Romanian, Polish, Bulgarian and all EU citizens living and working in the UK or across EU member states.
If you have Pre-Settled Status in the UK, you qualify for full Settled Status (permanent residence) after 5 years of continuous residence (at least 6 months in every 12-month period). Upgrading is FREE on gov.uk.
EU citizens no longer use a physical card to prove status in the UK. Log into your UKVI account on gov.uk to generate a 9-character Share Code starting with "W" for your hotel/employer or "R" for your landlord.
As an EU citizen (e.g., from Romania, Poland, or Bulgaria), you have the automatic right to live, work in hotels/hospitality, and access healthcare in any of the 27 EU countries without a work visa. Register your residence locally after 90 days.
After holding Settled Status for 12 months (or immediately if married to a citizen), you can apply for citizenship. Romania, Poland, France, Italy, and the UK all allow Dual Citizenship — you keep your EU passport.